Shipping & Returns

SHIPPING AND RETURNS

Processing time 1-5 Business days (before shipping)  

USA: 3-7 day shipping once scanned in by Canada Post. 

Canada: 2-3 day shipping once scanned by Canada Post. 

Once your package has been sent out, Skin Envy Beauty Bar is not responsible for your package once in Canada Posts facility. It is Canada Posts / USPS job to deliver your package. Skin Envy Beauty Bar is not responsible for any stolen/broken into packages that have been marked as shipped from the shipping company. 

WRONG ADDRESS - The customer is responsible for adding the correct address at checkout. If your package was delivered somewhere in your town other than your residence, please contact USPS or Canada Post if you are in Canada. 

DELIVERED- If your package is marked delivered and it’s not in your mailbox, please contact USPS - they will get in contact with your mail person to see where they left the package.  WE DO NOT REFUND OR COMPENSATE FOR ORDERS WITH A DELIVERED STATUS FROM THE SHIPPING COMPANY.

INVALID ADDRESS - If your address doesn’t contain a house number, correct city, town, zip code, you will be contacted via email , text message to get the correct address. If there’s no response, you will be refunded within 2 business days. 

If your package is returned to Skin Envy Beauty Bar due to invalid address your order will be refunded - not shipping cost. Customer is responsible to pay the shipping if they would like the items re sent, unless the mistake is made by Skin Envy Beauty Bar.

Understanding Our Shipping Options

At our store, we value your time and ensure that our shipping options cater to your needs. Our main shipping method includes standard and expedited shipping, giving you flexibility based on how quickly you need your items. All orders are processed quickly, so you can expect your purchases to arrive on time. However, please note that delivery times may vary based on your location and weather conditions.

Easy Returns Policy

We understand that sometimes purchases don’t work out, which is why we offer a hassle-free returns policy. If you are not satisfied with your order, you can return it within 30 days for a full refund. Just make sure the items are unused and in their original packaging. This is important because we want you to be completely satisfied with your shopping experience.

FAQs on Shipping & Returns

If you have questions about our shipping & returns, we have compiled a list of frequently asked questions to help you. You can find information on shipping costs, estimated delivery times, and tips for returns. This way, you can shop with confidence, knowing all your concerns are addressed beforehand. We are here to support you every step of the way!