Explore Our FAQ Section

Q. What is the difference between a Body Frost and Body Butter?

A. Body Butters are softer than a Body Frost. Body Frost is the texture of Icing and a Body Butter texture is like actual Butter.

Q. What do you use to colour your Skin Care and is it all natural?

A. We used ethically sourced micas to colour our skin care. Micas are natural derived and is completely skin safe. We never use food colouring. 

What is the purpose of a FAQ?

The primary purpose of a FAQ (Frequently Asked Questions) section is to provide quick answers to common questions. It serves as a valuable resource for users who are seeking immediate assistance. However, it can also reduce the volume of repetitive inquiries to customer support, enabling the team to focus on more complex issues. So, ensuring this section is comprehensive and well-organized is crucial because it enhances user satisfaction.

How to effectively use the FAQ section?

Using a FAQ section effectively involves searching for topics that are relevant to your needs. You should read through the categories provided, looking for headings that match your query. But, if you don't find an immediate answer, there may be a contact option available. This section should be designed for easy navigation, allowing users to find information quickly and efficiently.

Why is keeping the FAQ updated important?

Updating the FAQ regularly is essential to ensure that all information is accurate and relevant. Because services and products can change, outdated information can lead to confusion and frustration among users. Therefore, it’s important to review the FAQ content at regular intervals to incorporate new questions and the latest updates. This practice not only enhances credibility but also improves user engagement.